We have a 24 hour cancellation policy. At our discretion, we will require a credit card to book/hold your appointment. Your credit card will not be charged if the appointment is cancelled or rescheduled 24 hours prior or you show up for your scheduled appointment. If you are booking your massage within 24 hours of the actual appointment, there is no cancellation and you will be charged the full amount of the appointment.
Late Arrival Policy
As a courtesy to other clients, appointments will be automatically cancelled 20 minutes after scheduled start time and charged according to cancellation policy. We regret that late arrivals will not receive extension of scheduled appointments. In special cases, and when our schedules will allow, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with proper, advanced notification of your late arrival.
Please be respectful and refrain from any sexual implications. Any client who makes a therapist uncomfortable will be asked to leave immediately, will be charged the full amount for their session, and will not be allowed to reschedule in the future.